1. Introduction

Trade & Distribution Norway AS (“we”, “our”, or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tradeanddistribution.no or use our Logistics Partner Portal (associated with events like UMAMI Arena).

Our company details are:

Company Name: Trade & Distribution Norway AS
Organisation Number (Org. Nr): 925701394
Email Address: info@tradeanddistribution.no

2. The Data We Collect

We may collect and process the following categories of personal data:

Identity and Contact Data: Includes your name, email address, phone number, company name, job title, and country of operation. This is collected when you fill out contact forms or register on our Partner Portal.
Logistics and Business Data: Product categories, product descriptions, customs information, and shipping details required to coordinate import, warehousing, and transport services.
Technical and Usage Data: Includes your IP address, browser type, operating system, and details about your visits to our website, collected through cookies and server logs.

3. How We Use Your Data

We use your personal data for the following purposes:

To Provide Our Services: To register you as a logistics partner, coordinate customs clearance (TVINN declarations) with Norwegian authorities, and handle transport to event venues.
To Communicate With You: To respond to your contact requests, send operational updates about your shipments, and provide onboarding documentation.
To Ensure Security: To protect our website and portal against spam, abuse, and security threats (including using tools like hCaptcha).
To Comply with Legal Obligations: To meet accounting, tax, and customs record-keeping regulations under Norwegian law.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your data based on:

Performance of a Contract: Necessary to take steps at your request before entering into a contract or to perform our contract with you.
Legitimate Interests: For website security, customer support, and improving our business services.
Legal Compliance: To satisfy statutory customs and financial reporting rules.
Consent: Where you have explicitly agreed (e.g., opting into communication).

5. Data Sharing and Transfer

We do not sell, rent, or trade your personal data. We only share your data with trusted parties when necessary, such as:

Customs Authorities: Sharing required information with Norwegian Customs (Tolletaten) and food safety authorities (Mattilsynet) to complete import declarations.
Logistics Partners: Co-contractors or carriers involved in the physical transport of your goods.
IT and Hosting Providers: Service providers who host our server infrastructure and security applications.

6. Data Security and Retention

We implement appropriate technical and organisational security measures to protect your personal data from accidental loss, misuse, or unauthorised access. We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements (usually up to 5 years for customs and tax audits in Norway).

7. Your Legal Rights

Under GDPR, you have the following rights regarding your personal data:

Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your data when it is no longer needed.
Right to Restriction: Request that we limit the processing of your data.
Right to Object: Object to processing based on legitimate interests.
Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at info@tradeanddistribution.no.

8. Cookies and Analytics

Our website uses cookies to enhance user experience, analyze traffic, and ensure portal stability. You can control or disable cookies through your browser settings, although some features of the site (like the partner login) may not function properly without them.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. The latest version will always be posted on this page.